The effect of social norms on bureaucratic corruption
Public sector anti-corruption initiatives must take into account that it’s not only standard operating procedures, manuals, and codes of conduct that matter, but also the unwritten informal rules that control and shape behaviour behind the scenes. This is the view of the Corruption, Justice and Literacy Program which, in a recent report, aims to address a burning question – “Why have decades of efforts to address civil service corruption yielded little lasting change?”
